How Does Flex Work?

Learn how Refurbly Flex works, all the great benefits of subscribing, and how it contributes to a greener planet.

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Get Started with Flex — Easy, Smart and Sustainable

Step 1 of 3

Find Your New Phone

  • Check out our selection and choose the phone you’d like to subscribe to.
  • A premium case and pre-installed screen protector, both made from recycled materials, are included for extra protection from day one.

  • Place your order to start a Refurbly Flex subscription. The phone is delivered after an approved credit check.

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Phones with rental period choice
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Phones with rental period choice
Step 2 of 3

Enjoy Your Phone

  • After an approved credit check, your phone is delivered within 1–3 business days.

  • If your phone breaks or is stolen during the subscription, we’ll quickly arrange a replacement unit. A small damage fee of 299 SEK applies.

  • The phone is also carrier-unlocked, so you can use your current SIM plan or choose one from any operator of your choosing.

Step 3 of 3

Upgrade, Continue or Return

After your first 12 months, you choose what works best for you:

  • Continue with the same phone and subscription, or renew for a lower monthly price.
  • Upgrade to a newer model.
  • Return your phone free of charge and end your subscription.
  • Buy out the phone at its current residual value.

When a phone is returned to us, all data is securely erased and the device is refurbished before getting a new life with its next user.

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Phones with rental period choice

My account

Keep Track of Your Subscriptions

Manage payments

Report damage

Upgrade phone

My account on Refurbly Flex
Accident? We’ll Replace Your Phone

Accident? We’ll Replace Your Phone

With Refurbly Flex, protection against damage and accidents is included throughout your subscription. If something happens to your phone, we’ll help you get back up and running quickly with a replacement device.

More Reasons to Choose Refurbly Flex

Free shipping & returns

No hidden fees

Secure data wipe

Circular & sustainable

Use your Flex phone with any carrier you want

Use your Flex phone with any carrier you want

Get a phone at a low monthly price with Refurbly Flex and avoid operators’ long, expensive contracts.

You can also add an affordable plan from one of our partners at checkout. Your phone stays unlocked and flexible.

How Do Returns Work with Refurbly Flex?

How Do Returns Work with Refurbly Flex?

At Refurbly you always have 30 days open purchase, and when your rental period ends you can easily return the product free of charge.

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Choose Refurbly Flex for a Sustainable Future

When you subscribe to a phone with Refurbly Flex, you support a fully circular business model that extends the life of every phone.

How? By managing the entire phone lifecycle. When you upgrade or end your subscription, we take back the device, erase all sensitive information and refurbish it for the next user.

Thank you for choosing Refurbly Flex and contributing to a greener planet!