Get the phone you want without all the downsides of owning it. Flex combines upgrades, protection, battery care and the freedom to choose what happens next. All in one simple monthly subscription.
Most of us do not need another old phone sitting unused at home. With Flex, you return your phone when you are done with it so we can take care of it and extend its useful life.
That makes it easier for the same device to stay in use for longer and by more people – while you are free to move on to what suits you next.
You return it. We take care of the rest.
A working phone should get a longer life – not become another piece of electronics gathering dust at home.
Your phone goes almost everywhere with you. Sooner or later, it may also hit the floor. That is why protection is part of Flex instead of something you need to remember to arrange separately.
If something happens, we help you move forward with a repair or an equivalent replacement device according to the insurance terms.
Less worry when your phone is used in real life.
For work, travel, kids, the gym and all the other places where accidents actually happen.
When you are ready for a newer model, you should not have to photograph your old phone, set a resale price, answer messages and hope someone actually shows up.
Once your Flex subscription is eligible for an upgrade, you can choose a newer model and return the one you have. We take care of your old phone.
Change your phone – not your entire routine.
You receive the new phone first, move everything over in your own time and then send the old one back.
Needs change. A phone that is perfect today may not be the right one a year from now. That is why Flex gives you several ways forward once your minimum term is over.
You can keep using your phone, choose a new arrangement, upgrade to another model or return it. The important part is that you do not need to lock in your next decision when you order today.
Flex should still work when life changes.
You decide your next step when you actually know what you need.
A poor battery can ruin the experience of an otherwise perfectly good phone. That is why the battery is checked on our devices and covered while you use the phone with Flex.
When the battery no longer performs at the level it should, we help you move forward instead of expecting you to accept a phone that gets worse month after month.
The battery is part of the phone – and part of Flex.
You should be able to use your phone as intended for as long as you have it.
Your Flex phone is always carrier-unlocked. You can keep the plan and carrier you already use, switch whenever you want or use a different SIM card.
We keep the phone and mobile plan as two separate choices. That means you can choose the phone that suits you best without being tied to a specific carrier at the same time.
No carrier lock-in. Period.
Whether you choose a mobile plan through us or bring your own, your Flex phone remains free to use with any compatible carrier.
Ready for a different way?
Find the model that suits you and get protection, flexibility and a simple way forward when your needs change.